Policy and Privacy Statement:

We are adamant about protecting your privacy. At freshpasta.ca (Pasta Casereccia) we do not use or exchange any client information to third parties.  We will keep track of all customers who place orders online and the information will be kept confidential. Your online orders placed on our site will be secured. If for any reason you feel uncomfortable placing the electronic order you can print the order form, complete it and fax it to us at 905-660-9239 or call us at 905-660-5988.

Please do not send any credit card information through e-mail. As e-mail is not encrypted, the information can be viewed by a third party during transmission.

Retail orders placed need to be picked up. All retail orders are to be paid COD. We accept Debit, Visa, Mastercard and American Express.

Prices quoted on our site do not include PST or GST and are subject to change without notice.

Orders and Shipping:

When you order online or by phone with us, you order everything you need. We also welcome and accept special orders if your items or products of interest are not indicated on our order form. Feel free to add any request to info@freshpasta.ca or orders@freshpasta.ca and we will attempt to accommodate to the best of our ability.

Wholesale customers:

Please e-mail christian(Accounts manager) at christian@freshpasta.ca to create your online account with us. Please have all company information available as you will be contacted by telephone prior to the creation of your account. If your orders are delivered on the same day every week we can send you a reminder e-mail if your order is not received by phone or online 3 days prior to the delivery date. Please ensure we have a valid e-mail for your account.